9 April 2025 (updated: 9 April 2025)

Rewrite or Refactor? A Balanced Guide to Legacy Systems

Chapters

      If you're a founder, CTO, or business leader responsible for a product built on legacy technology, you’ve probably asked yourself: should we keep patching what we have — or start fresh?

      Maybe the code is brittle. Maybe the original architects are long gone. Maybe your team is frustrated, your roadmap is blocked, and modern hiring is a challenge. You’re not alone — and you’re not wrong to ask the question.

      But the answer isn’t simple. A rewrite can bring opportunity — or introduce risk that reverberates across your company. What you need isn’t just an opinion — it’s a framework for making the right call.

      This guide is for you. Whether you’re being pushed toward a big technical overhaul or simply trying to understand your options, we’ll walk through:

      • Why teams feel compelled to rewrite
      • When it makes sense (and when it doesn’t)
      • How to modernize legacy systems safely and strategically

      We’ll also share cautionary tales, practical tactics, and one key piece of advice: don’t make this decision in a vacuum. A second opinion — from someone outside your day-to-day — can save you months of wasted effort and millions in opportunity cost. unpacks both sides of the debate, explores why companies consider rewrites, outlines the real risks, and introduces a more strategic alternative: incremental modernization. Most importantly, before committing to any large-scale changes, it's worth getting a second opinion — ideally from someone outside the immediate team, like a digital consultancy, trusted advisor, or another experienced set of eyes. Sometimes, a little outside perspective goes a long way.

      Why Rewrites Are So Tempting

      The software landscape evolves quickly. New tools, frameworks, and architectural paradigms promise better performance, smoother developer experience, faster deployment, and lower maintenance costs.

      From a business perspective:

      • Competitors using modern stacks seem to move faster
      • Hiring developers for outdated tech (like Java 6, AngularJS, or PHP 5) is harder
      • Leadership hears “legacy” and assumes “liability”

      From a developer perspective:

      • Maintaining old code feels demoralizing
      • Tooling may be clunky, documentation outdated, and tests nonexistent
      • Engineers want to work with exciting, market-relevant technologies

      This creates a perception split:
      Legacy = bad | Refactor/Rewrite = good
      But this is an oversimplification. Legacy systems often power the most critical parts of a business — and stability, not shininess, is what pays the bills.

      Why Companies Rewrite Their Codebases

      Rewrites happen for a variety of reasons. Here are the most common drivers:

      1. Performance & Scalability Limits:  A system built for 10,000 users may buckle under 1 million. Sometimes, rewriting with a different architecture (e.g., moving from monolith to microservices) is the only way to scale.
      2. Compliance & Security: Outdated tech can introduce unpatchable vulnerabilities or fail to meet updated standards like PCI DSS 4.0 or OWASP.
      3. Feature Development Bottlenecks: Legacy systems may be so brittle that adding features becomes risky or slow.
      4. Talent Retention & Hiring: Engineers often leave teams stuck on outdated stacks. Rewriting can be a talent strategy, albeit a risky one.
      5. M&A or Business Transformation: Mergers, acquisitions, or major pivots often demand systems that are more flexible or better integrated. Rewrites can work — but only under very specific conditions. Most fail not because of bad intentions, but because of underestimated complexity and overestimated capacity.

      Rewrites can work — but only under very specific conditions. Most fail not because of bad intentions, but because of underestimated complexity and overestimated capacity.

      When a Rewrite Feels Necessary (and What to Consider First)

      Sometimes, a rewrite feels like the only viable option. The system is dangerously outdated. Business needs have shifted. Compliance is at risk. These are legitimate pressure points that can (and often do) trigger calls for a total rebuild.

      But here’s what we’ve seen over and over again: while the pain is real, a full rewrite is often not the smartest or fastest way to relieve it. In many cases, you can address the underlying issue — performance, security, flexibility — with a much smaller, safer move.

      Below are common scenarios that often lead teams to consider a rewrite — and what actually worked instead.

      1. Your Stack Is Actively Dangerous

      • No tests
      • Security holes in production
      • Outdated dependencies
      • Nobody left who understands the code

      These are serious risks — and in some cases, critical modules do need to be rewritten. But that doesn’t mean the whole codebase must go.

      Example: One client came to us with a Rails 3 monolith. No test suite, broken auth flow, abandoned gems. Instead of rebuilding everything, we carved out the payments module (the most volatile piece), rewrote it as a standalone service, and layered in tests and observability.

      → They reduced critical risk, restored confidence, and continued shipping — without freezing product work.

      2. You're Pivoting the Business

      If your product strategy is changing fundamentally — not just adding new features, but shifting the entire value proposition — then yes, some parts of the codebase may no longer serve you.

      But a pivot doesn’t always require a new foundation.

      Example: A SaaS company we advised was planning a rewrite to support a major product shift. After reviewing their architecture, we found the backend could largely remain in place. By building new services on top and decoupling legacy logic where needed, they saved 6–9 months of work and avoided re-onboarding their entire user base.

      → What they really needed wasn’t a rewrite — it was clarity, modularity, and a pragmatic delivery plan.

      3. You Can’t Scale or Comply

      Sometimes, old systems really do block you from growing — whether due to brittle integrations, lack of observability, or security requirements like SSO, MFA, or audit logs.

      Even then, rewriting everything is rarely the only path forward.

      Example: A B2B SaaS platform had authentication logic scattered across five services, no MFA, and no clear ownership. Instead of rebuilding the entire auth system, we designed a modern access layer that could sit alongside the existing stack.

      → They achieved compliance and UX gains with minimal disruption, no billing downtime, and faster-than-expected rollout.

      What Do We Mean by "Legacy"?

      "Legacy" isn't a dirty word — it’s a description. It generally refers to software that:

      • Uses outdated languages, libraries, or paradigms
      • Has poor documentation or test coverage
      • Was built under constraints that no longer exist
      • Has survived multiple product or team iterations

      But legacy systems are also:

      • Battle-tested: They’ve proven to work under real conditions
      • Stable: Many handle sensitive operations (payments, logistics, compliance)
      • Profitable: They underpin business-critical functions

      From a cultural angle, there’s a psychological pull toward the new and shiny. But replacing something just because it “feels old” is like trading in a working car because the dashboard isn’t digital.

      The Real Risks of Full Rewrites

      Starting over with a clean slate may sound appealing, but in reality, full system rewrites carry significant risks—especially in sectors like fintech and healthcare. Here’s what the data shows:

      • Budget Overruns: Approximately 70% of legacy system rewrites exceed their budgets, and costs can reach ~$30 per line of code, meaning even mid-size systems can cost millions. (CAST Software / Mobilize.net)
      • Missed Deadlines: According to the Standish Group’s CHAOS Report, only 16% of software rewrite projects are completed on time and within budget, while over 50% are significantly delayed or remain incomplete. (CHAOS Report 2020 – Henny Portman summary)
      • Lost Business Logic: Full rewrites risk losing critical business rules that are embedded in undocumented legacy logic. (Gartner 2022 Predictions)
      • Team Turnover: Prolonged rewrite efforts (often 2–3 years) lead to burnout and higher attrition, as developers juggle dual systems and extended uncertainty. (Infosys attrition trends – Economic Times)
      • Frozen Roadmaps: During full rewrites, teams can go 12–18 months without shipping new features, stalling product growth and innovation. (Accenture Life Trends 2023)
      • Project Failures: Alarmingly, 31% of rewrite projects fail outright, and many others are forced to revert to fragile legacy systems. (CHAOS Report 2020 – Henny Portman summary)

      Rewriting isn’t inherently bad—but it is inherently risky. It should never be the default. Instead, it must be a calculated business decision, based on real technical, organizational, and ROI insights.

      This is why involving a neutral third-party—such as a digital consultancy or expert agency—is highly recommended. They can:

      • Audit the actual health of your legacy systems
      • Pinpoint whether your blockers are technical, team, or process-based
      • Propose phased, lower-risk modernization strategies that unlock innovation without sacrificing stability

      The Strategic Alternative: Incremental Modernization

      You don’t have to choose between stagnation and a risky rewrite. There’s a third — often overlooked — option: strategic, staged modernization.

      Instead of rebuilding everything, you modernize the system piece by piece, starting with the areas that actually block progress. This approach respects the existing business value while reducing technical risk and delivery downtime.

      Why It Works

      Your current system may be imperfect, but it’s already doing the job: handling production traffic, storing business logic, keeping users happy (or at least functional). That’s not something to discard lightly.

      Incremental modernization acknowledges that reality. It’s not about clinging to the past — it’s about making smart, low-risk progress toward a better future.

      Real-World Example: How HRTech Legacy Company Modernized Without Disrupting Users

      One of our clients, a platform for advanced psychometric assessments, came to us with a large, highly customized system. It supported thousands of users but had grown increasingly fragile over the years — hard to scale, hard to test, and tightly coupled to outdated logic.

      Instead of starting from scratch, we worked together to:

      • Decouple key modules — like test generation and result calculation — into standalone components
      • Wrap legacy logic in modern APIs, allowing frontend teams to ship improvements independently
      • Introduce observability and CI/CD pipelines gradually, reducing dev friction without a full stack migration

      The result?
      New functionality shipped 2x faster within the first quarter, zero user disruption, and a roadmap that no longer depended on a rewrite to move forward.

      How Incremental Modernization Works

      Strangle the Monolith, Gently

      Start by identifying self-contained parts of the system — like user authentication, invoice generation, or email notifications — and extract them into standalone services. This is the Strangler Fig Pattern, popularized by Martin Fowler, where new functionality wraps and gradually replaces the old without shutting it down.

      Example: A fintech company we worked with replaced their invoice module with a standalone service, without touching the rest of the monolith. Over 6 months, they isolated more features, eventually leaving only a lightweight core.

      Build Adapters, Not Breakers

      Introduce abstraction layers to decouple legacy internals from the user-facing experience. This allows you to modernize behind the scenes without breaking APIs, user flows, or integrations. Think of it like building scaffolding before you renovate a building.

      Tip: This also makes it easier to swap out subsystems later. Today it’s payments, tomorrow it might be your analytics pipeline.

      Start Where the Pain Is

      Don’t aim for architectural purity — aim for impact. Focus your efforts on the areas that cause the most pain for users or slow down your team’s ability to ship. Is the product catalog impossible to update? Is reporting brittle and unreliable? Start there.

      Rule of thumb: Modernize the 20% of code that delivers 80% of the value. The rest can wait.

      Leave Breadcrumbs

      Document weird edge cases and non-obvious logic. A single undocumented rule — like a VAT calculation from 2017 — can break a critical workflow if it’s accidentally removed.

      Tip: Leave comments like # Required due to 2017 VAT rule so future teams understand what not to rip out.

      Measure, Refactor, Repeat

      Treat modernization as an ongoing process, not a one-time event. Introduce metrics: build time, deploy frequency, incident count, time-to-recovery. Then use those to justify and prioritize future improvements.

      Pro Tip: A culture of small, safe changes supported by telemetry often leads to better long-term outcomes than a single, big rewrite project.

      Questions to Ask Before You Rewrite

      Before making the leap, gather stakeholders from product, engineering, and business — and answer these questions together:

      • Can we still ship features (even slowly)?
      • Are more than 50% of the original developers still around?
      • Is the current stack a security or compliance liability?
      • Is the pain mostly technical, or process-related?
      • Do users care about the issues we’re solving?
      • Have we scoped and priced data migration in detail?
      • What would we lose that isn't documented?

      If most of your answers are uncertain or mixed — hit pause. Bring in an outside perspective. Don’t fly blind into the most complex technical project your company may ever undertake.

      Summary: Don’t Rewrite Alone

      Legacy systems are imperfect, but they are often resilient, reliable, and deeply integrated into your business.

      Rewrites can be transformational — but they can also be wasteful, destabilizing, and unnecessary. Incremental modernization offers a smarter, safer path forward.

      Most important of all: consult with experienced professionals before committing. External agencies and digital consultancies bring pattern recognition, hard-won experience, and objective insight. You only get one shot at a rewrite — make sure it’s the right move.

      Ula Kowalska

      Chief Technology Officer

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